Truth #1---A records request is rarely only a records
request. It can make the difference between them seeing you're not the Droids
they are looking for and another request for even more records. Be prepared and
handle it quickly! You can't afford not to watch as Kathy walks you through the
best practices to make sure you get paid for services you have already
rendered.
YouTube Video Link: How Do You Respond to a Records Request?
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